Privacy Policy

Welcome to Wandera (“Company”, “we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://wanderalife.com (the “Website”) or interact with our services.

By accessing or using our Website, you agree to this Privacy Policy.
If you do not agree, please do not access or use the Website.

1. Information We Collect

We collect personal and non-personal information in several ways, including when you browse the Website, place an order, or contact us.

a) Personal Information

When you register, purchase, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment gateways)
  • Account login details (if applicable)
b) Non-Personal Information

We may automatically collect:

  • Device information (browser type, IP address, OS, referring URLs)
  • Website usage data through cookies and analytics tools
  • General location information (city, region)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support and communicate order updates
  • Improve our Website, products, and services
  • Send you promotional offers and updates (only if you consent)
  • Prevent fraudulent transactions and enhance security
  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze Website traffic and performance

You can disable cookies in your browser settings, but some features of the Website may not function properly without them.

4. How We Share Your Information

We do not sell or rent your personal data.
However, we may share your information with trusted third parties to provide and improve our services:

  • Payment processors (e.g., Razorpay, Paytm, Stripe)
  • Shipping partners (for order delivery)
  • Analytics and marketing tools (e.g., Google Analytics, Meta Ads)
  • IT service providers who maintain our Website

All third parties are required to protect your information and use it only for the agreed purposes.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes described in this Policy
  • Comply with applicable laws
  • Resolve disputes and enforce our agreements

After this period, your data will be securely deleted or anonymized.

6. Data Security

We use appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure servers and restricted access
  • Regular monitoring for vulnerabilities

However, no system is completely secure, and we cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Restrict or object to certain types of processing

You can exercise these rights by contacting us at customercare@wandera.com.

8. Email & SMS Communications

By providing your contact information, you agree to receive updates related to your orders and promotional offers.
You can unsubscribe at any time using the link in our emails or by contacting us.

9. Third-Party Links

Our Website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to read their privacy policies before providing any personal data.

10. Children’s Privacy

We do not knowingly collect personal data from individuals under 18 years of age.
If we become aware that we have collected such data, we will promptly delete it.

11. International Users

If you access the Website from outside India, your information may be transferred to and processed in India.
By using our Website, you consent to this transfer in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated “Last updated” date.
Your continued use of the Website after such changes means you accept the revised Policy.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our practices, please contact us at:

Wandera
WDLC India Private Limited
2nd Floor, Thadathil Building, Next to HDFC Bank, Cusat, Kochi, Kerala – 683104
📞 +91 70123 61548
📧 customercare@wandera.com
🌐 https://wanderalife.com